Betji FAQ — Your Questions, Answered

You need a valid Bangladesh mobile number, a username, and a password. Betji may also ask for your date of birth to confirm you are 18 or older. You don't need to upload any documents to start playing, but identity verification may be required before your first withdrawal to keep your account secure.

On the Login page, tap "Forgot Password" and enter your registered mobile number. You'll receive an OTP to reset your password. Choose a strong new password — at least 8 characters with a mix of letters and numbers. If you're still locked out, contact Betji support via live chat and they'll help you recover access quickly.

No. Betji allows only one account per person. Creating multiple accounts is against the terms and conditions and can result in all accounts being suspended and balances forfeited. If you've accidentally created a duplicate account, contact support immediately to resolve it before it becomes a problem.

Log in to your Betji account and go to the Account Settings section. You can update your email address and some profile details there. For changes to your registered mobile number, you'll need to contact Betji support directly — this requires identity verification to protect your account from unauthorised changes.

Log in to your Betji account and go to the Cashier or Deposit section. Select your preferred payment method — bKash, Nagad, or Rocket — enter the amount in BDT, and follow the on-screen instructions to complete the transfer from your mobile wallet. Deposits are processed instantly in most cases, and your Betji balance updates within seconds.

The minimum deposit on Betji is designed to be accessible for all Bangladesh players. You can start with a small amount in BDT and still access the full game library. Check the Cashier section in your account for the current minimum deposit figure, as it may vary slightly by payment method. There are no deposit fees charged by Betji.

Betji supports the three most widely used mobile payment methods in Bangladesh:

• bKash — instant deposits and withdrawals
• Nagad — instant deposits and fast withdrawals
• Rocket — fast deposits and withdrawals

All transactions are processed in BDT with no currency conversion fees. Betji does not currently support international credit or debit cards.

Most Betji withdrawals to bKash and Nagad are processed within a few hours. In some cases, especially for first-time withdrawals or larger amounts, it may take up to 24 hours while the Betji team completes a standard security review. Make sure your account is fully verified before requesting a withdrawal to avoid any delays.

First, wait a few minutes and refresh your account balance — most deposits clear within seconds but occasional network delays can happen. If your balance still hasn't updated after 10 minutes, take a screenshot of your bKash, Nagad, or Rocket transaction confirmation and contact Betji support via live chat. Provide the transaction ID and amount, and the team will resolve it quickly.

Betji does not charge any fees on deposits or withdrawals. However, your mobile wallet provider (bKash, Nagad, or Rocket) may apply their own standard transaction charges. Check your wallet's fee schedule if you're unsure. Betji's side of the transaction is always fee-free.

Betji offers a wide range of games including fishing games (Star Fishing, Cat Fishing, Boom Legend, West Hunter Bingo), slots (Rave Party Fever), live casino tables (baccarat, roulette, blackjack, Dragon Tiger), and cricket betting via Crickex. All games run in BDT and are accessible from both the website and the Betji app.

Fishing games on Betji are multiplayer shooting games where you aim a cannon at fish swimming across the screen. Each fish has a different point value and multiplier. You spend BDT per shot based on your cannon level, and you earn BDT when you catch fish. Special fish, boss characters, and bonus rounds can trigger large multiplier payouts. Games like Boom Legend feature chain explosions for even bigger wins.

Yes. Through Crickex on Betji, you can place live in-play bets on BPL, IPL, Asia Cup, ICC World Cup, and bilateral series. Odds update ball by ball, and you can cash out your position before the match ends. Pre-match markets are also available. All bets are placed and settled in BDT.

All Betji games use certified RNG (Random Number Generator) systems. This means every outcome — whether it's a fish catch, a slot spin, or a card deal — is completely random and cannot be predicted or manipulated. The RNG systems used on Betji are independently tested and certified. Your results are fair every single time.

Minimum bet amounts vary by game. Fishing games let you start with very low cannon levels, making them accessible even with a small balance. Live casino tables have their own minimum bet limits displayed before you join. Cricket betting minimums are shown on each market. Betji is designed to be playable at all budget levels for Bangladesh players.

Betji offers a welcome bonus for new players on their first deposit. The exact bonus amount and percentage is displayed on the promotions section of the platform at the time of registration. To claim it, register a new account, make your first BDT deposit, and the bonus will be credited automatically or via a promo code depending on the current offer.

Wagering requirements mean you need to bet your bonus amount a certain number of times before you can withdraw the bonus winnings. For example, a 10x wagering requirement on a ৳500 bonus means you need to place ৳5,000 in total bets before the bonus converts to withdrawable cash. Always check the specific terms attached to each Betji promotion before claiming.

Yes. Betji regularly runs reload bonuses on subsequent deposits and cashback promotions for active players. These are available in the promotions section of your account. Cashback deals typically return a percentage of your net losses over a set period back to your balance. Check the promotions page regularly as new offers are added frequently.

There are a few common reasons a bonus might not appear: the deposit amount may have been below the minimum required for the promotion, the promo code wasn't entered correctly, or the offer may have expired. Check the promotion terms carefully. If everything looks correct and the bonus still hasn't appeared within 30 minutes, contact Betji support with your deposit confirmation and they'll investigate.

The Betji app is available for Android devices. Visit the App page on the Betji website and tap the download button to get the APK file. Since it's not distributed through the Google Play Store, you'll need to allow installation from unknown sources in your Android settings. Go to Settings → Security → Unknown Sources and enable it, then open the downloaded APK to install.

Yes. The Betji app APK is the official file distributed directly from the Betji website. Only download it from the official Betji App page — never from third-party sites or links shared on social media. The app is scanned and safe. Your login credentials and payment data are protected with SSL encryption the same way they are on the website.

If the app won't install, try these steps:

• Make sure "Unknown Sources" or "Install Unknown Apps" is enabled in your Android settings.
• Check that you have enough free storage space on your device.
• Delete the downloaded APK file and re-download it fresh from the App page.
• Restart your phone and try installing again.

If none of these work, contact Betji support and mention your Android version for specific help.

Currently, the Betji app is available for Android only. iPhone and iPad users can access the full Betji platform through the mobile browser on Safari or Chrome. The mobile website is fully optimised for iOS and works smoothly on all recent iPhone models. All features including deposits, withdrawals, games, and live betting are available via the browser version.

Betji uses SSL (Secure Socket Layer) encryption on all pages and transactions. Your password is stored in hashed form — even Betji staff cannot see it. All payment transactions go through secure, verified payment gateways. Betji also monitors accounts for unusual activity and may request identity verification if suspicious login attempts are detected.

Betji takes responsible gaming seriously. Available tools include:

• Deposit limits — set daily, weekly, or monthly caps on how much you can deposit.
• Session time reminders — get notified when you've been playing for a set amount of time.
• Self-exclusion — temporarily or permanently block yourself from accessing your account.
• Reality checks — periodic pop-ups showing your session time and net result.

Visit the Responsible Gaming page for full details and to activate these tools.

You must be 18 years of age or older to register and play on Betji. This is a strict requirement and applies to all players regardless of location. Betji may request proof of age at any point, and accounts found to belong to underage players will be closed immediately with any balance returned.