Betji Terms and Conditions for Bangladesh Players

Welcome to Betji. These Terms and Conditions ("Terms") govern your access to and use of the Betji platform, including the website at betji.io, the Betji mobile app, and all associated services. Betji is an online betting and casino platform operated for players in Bangladesh.

By registering an account on Betji, making a deposit, or placing a bet, you confirm that you have read, understood, and agreed to these Terms in full. If you do not agree with any part of these Terms, you must not use the Betji platform.

These Terms apply to all Betji products and services, including cricket betting through the Crickex section, live casino games, fishing games such as Star Fishing and Cat Fishing, slots, and any other games or features available on the platform.

To register and use Betji, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be a resident of Bangladesh or otherwise legally permitted to access online betting services.
• You must not be registered as a self-excluded player on Betji or any affiliated platform.
• You must not be acting on behalf of another person when registering or placing bets.
• You must have the legal capacity to enter into a binding agreement under applicable law.

Betji reserves the right to request proof of age and identity at any time. If a player is found to be underage, their account will be closed immediately, all winnings will be forfeited, and any deposits will be returned minus any amounts already wagered.

Each player may hold only one Betji account. Registering multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited.

When registering, you must provide accurate and complete information, including your full name, date of birth, and a valid contact number. Providing false information during registration is a violation of these Terms and may result in account closure and forfeiture of funds.

• You are responsible for keeping your login credentials secure. Do not share your password with anyone.
• Betji will never ask for your password via email, live chat, or phone.
• If you suspect unauthorised access to your account, contact Betji support immediately.
• You are responsible for all activity that occurs under your account.

Betji reserves the right to verify your identity before processing any withdrawal. Verification may require submission of a government-issued ID, proof of address, or proof of payment method ownership. Failure to complete verification within a reasonable timeframe may result in account suspension.

All transactions on Betji are processed in Bangladeshi taka (BDT). Betji supports deposits and withdrawals via bKash, Nagad, and Rocket. The minimum deposit amount is ৳100. Betji does not charge any fees on deposits or withdrawals.

Withdrawals are typically processed within 5 to 15 minutes of the request being submitted, subject to verification requirements. Betji reserves the right to delay a withdrawal if additional verification is required or if there is a reasonable suspicion of fraudulent activity.

• Withdrawals can only be made to a payment method that has been used to deposit into the account.
• Betji does not process withdrawals to third-party accounts or payment methods not registered to the account holder.
• Minimum withdrawal amount is ৳200.
• Betji reserves the right to request additional documentation before processing large withdrawals.

In the event of a technical error that results in an incorrect credit to your account, Betji reserves the right to correct the error and recover any funds that were incorrectly credited, regardless of whether those funds have been wagered.

All bets placed on Betji are subject to the specific rules of the relevant sport, game, or event. For cricket betting through the Crickex section, bets are settled according to the official result as declared by the relevant governing body.

• Bets cannot be cancelled or amended once confirmed, except where Betji explicitly offers a cash-out option.
• Betji reserves the right to void any bet placed on an event where the odds were clearly incorrect due to a technical error.
• In-play bets are accepted subject to availability and may be suspended at any time during a live event.
• Maximum bet limits apply to all markets. These limits are displayed at the time of placing the bet.
• Betji reserves the right to limit the maximum winnings on any single bet or combination of bets.

For casino games and fishing games including Star Fishing, Cat Fishing, West Hunter Bingo, Boom Legend, and Rave Party Fever, the rules of each individual game apply. All games use certified random number generation (RNG) technology to ensure fair outcomes.

If a game is interrupted due to a technical fault before completion, Betji will attempt to restore the game to its last confirmed state. If this is not possible, the bet may be voided and the stake returned to the player's account.

Betji offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms of each promotion, in addition to these general Terms and Conditions.

• Bonus funds are subject to wagering requirements before they can be withdrawn. The specific wagering requirement for each bonus is stated in the promotion details.
• Only one welcome bonus is available per player, per household, and per device.
• Betji reserves the right to withdraw any bonus offer at any time without prior notice.
• Bonuses cannot be transferred between accounts or exchanged for cash directly.
• If a withdrawal is requested before wagering requirements are met, the bonus and any winnings derived from it will be forfeited.

VIP programme rewards, including cashback and reload bonuses, are awarded at Betji's discretion and are not guaranteed. VIP status and associated benefits may be adjusted or removed if a player's activity falls below the required threshold.

Betji is committed to promoting responsible gaming. We provide tools to help players manage their betting activity, including deposit limits, session time reminders, and self-exclusion options. These tools are available directly from your account settings.

• Players can set daily, weekly, or monthly deposit limits at any time. Limit reductions take effect immediately; increases require a 24-hour cooling-off period.
• Self-exclusion can be activated for periods ranging from 24 hours to permanent exclusion.
• During a self-exclusion period, Betji will not send promotional communications to the excluded player.
• Players who believe they have a gambling problem are encouraged to seek help and to use Betji's self-exclusion tools.

For more information on Betji's responsible gaming policies and available tools, please visit our Responsible Gaming page.

The following activities are strictly prohibited on Betji and will result in immediate account suspension and potential legal action:

• Registering more than one account on Betji.
• Providing false or misleading information during registration or verification.
• Using automated software, bots, or scripts to place bets or interact with the platform.
• Colluding with other players to gain an unfair advantage in any game or betting market.
• Attempting to exploit software bugs, errors, or vulnerabilities for financial gain.
• Engaging in match fixing or any form of sports manipulation.
• Initiating fraudulent chargebacks or payment disputes.
• Using Betji for money laundering or any other illegal financial activity.
• Allowing a minor to access or use your Betji account.

Betji reserves the right to suspend or close any account at any time, with or without prior notice, for any of the following reasons:

• Violation of any part of these Terms and Conditions.
• Failure to complete identity verification within a reasonable timeframe.
• Suspected fraudulent activity or money laundering.
• Requests from law enforcement or regulatory authorities.
• Account inactivity for a period exceeding 12 months.

If your account is closed due to a breach of these Terms, any remaining balance may be forfeited. If your account is closed for any other reason, your remaining balance will be returned to you via your registered payment method after any applicable verification checks are completed.

Players who wish to close their own account voluntarily can do so by contacting Betji's support team. Voluntary account closure requests are processed within 24 hours.

Betji collects and processes personal data in accordance with our Privacy Policy. By registering on Betji, you consent to the collection and use of your personal data as described in that policy.

Betji uses your data to operate your account, process transactions, verify your identity, and comply with legal obligations. We do not sell your personal data to third parties. For full details on how Betji handles your data, please read our Privacy Policy.

All content on the Betji platform — including the website design, logos, graphics, game interfaces, text, and software — is the intellectual property of Betji or its licensors. You may not copy, reproduce, distribute, or create derivative works from any Betji content without prior written permission.

The Betji name, logo, and all associated branding are trademarks of Betji. Unauthorised use of Betji's trademarks is prohibited and may result in legal action.

Betji provides its platform on an "as is" basis. While we work hard to maintain uptime and reliability, we cannot guarantee that the platform will be available at all times or free from technical errors.

• Betji is not liable for any losses arising from platform downtime, technical errors, or interruptions to service.
• Betji is not responsible for any losses resulting from a player's failure to comply with these Terms.
• Betji's total liability to any player in connection with their use of the platform is limited to the amount deposited by that player in the 30 days preceding the relevant claim.

Nothing in these Terms limits Betji's liability for fraud, death, or personal injury caused by Betji's negligence, or any other liability that cannot be excluded by law.

Betji reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. It is your responsibility to check this page periodically for updates.

Continued use of the Betji platform after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using the platform and contact support to close your account.

If you have any questions about these Terms and Conditions, or if you need to raise a dispute, please contact Betji's support team. Our team is available 24/7 via live chat on the platform.

• Email: [email protected]
• Live Chat: Available 24/7 via the Betji platform
• Response Time: Most queries are resolved within minutes via live chat

All formal disputes must be submitted in writing to [email protected] within 30 days of the relevant event. Betji will acknowledge your dispute within 48 hours and aim to resolve it within 14 days.